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Glossary / Terms
Training is worth the investment and makes a difference. The Kilmorey Lodge and Aspen Village Inn team of directors and production managers are advocates of continuous training and development of all actors. We want this to be an experience that you grow from...personally and professionally.
We take great pride in the training and growth opportunities that the company provides and we encourage our cast to take advantage of this and learn as much as possible during your time with us. It is rewarding for us to know that when you leave our set, you will have gained additional skills and have memories of the
Kilmorey Lodge, Aspen Village Inn,
and Waterton Park that are positive and lifelong.
In the beginning of each summer season, all new cast members
go through several weeks of industry training, on the job and in the classroom. Sessions include: customer service training, service techniques, wine service, up selling, safe food handling, and
team building. It is important to us to provide our actors
with the required skills and confidence to shine in their role
and impress our stars...our guests.
All supporting cast and crew members also go through the
Alberta Service Best program. Servers and bartenders also
complete the Server Intervention training.
Year round and permanent cast members are encouraged to attend training sessions and seminars that they feel they would benefit from
(personally and professionally).
We work very closely with ATEC (Alberta Training for Excellence Corporation) and many cast members get
nationally certified in their occupation.
Current and previous actors have been certified as:
- Front Desk Agent
- Food & Beverage Server
- Director of Sales & Marketing
- Wine Service
- Room Attendant
- Food and Beverage Manager
We also work very closely with many national colleges and universities and offer placement programs, internships, and work terms for credit.
In addition to the above training we also have extensive culinary training available for individuals that wish to further themselves in the kitchen.
We have had numerous people achieve Red Seal certification
and complete their apprenticeship with us.
Please visit www.red-seal.ca for more information on culinary training.
Please see the press releases below that highlight the reputation that the lodge has for their training and education in the hospitality industry.